The Hallmark of Quality in Garden Tools

Privacy Policy

Handling of Personal Information

Pursuant to the provisions of the Act on the Protection of Personal Information (hereinafter referred to as the Act), Saboten Co.,Ltd. (hereinafter referred to as “our company”) stipulates the following items regarding the names, addresses, telephone numbers, email addresses, IP addresses, cookie information, information related to information and communications devices, and any other information that may identify customers (hereinafter referred to as “personal information”) that our company handles.

1. Scope of personal information

The personal information that customers provide to us typically includes the following:

When you contact us
Information about you, such as your name, address, telephone number, and email address
Content of your inquiry
Your opinions and thoughts about us and our services
When you visit our website
Information about you, such as your IP address, cookie information, information about your communications device, and location information

2. Purpose of Use of Personal Information

We use the personal information provided by our customers for the following purposes, for each of the following categories:

To conduct surveys by email, telephone, and printed matter regarding our services and various events and campaigns, etc., for the purpose of developing services or improving services for customers

To respond to customer inquiries and opinions regarding our company and our services

To contact customers

3. Disclosure of Personal Information

We do not disclose personal information provided by customers to any third party except in the following cases:

  • Name, address, telephone number, email address
  • When it is necessary to contact customers regarding our services
  • To respond to customer inquiries and opinions
  • To inform customers of our services, various events, campaigns, etc.
  • For marketing activities such as collecting, analyzing, and conducting surveys on information for the purpose of developing new services and improving our services to customers
  • To send, distribute, or display advertisements such as direct mail and email newsletters from our company to customers with the customer’s consent or to the extent and means permitted by law
  • Name, address, telephone number, email address, IP address, cookie information, location information
  • To investigate our services and help improve them

Cookies information
We use retargeting functions such as remarketing ads that use cookie information for sales promotions and recruitment advertisements, and third-party distributors, including Google and Facebook, may post advertisements for us and our partners on various sites on the Internet based on your access history to our website. These third-party distributors may also provide various advertisements based on your access history to our website. Cookie information is used based on the privacy policy of each third-party distributor and to the extent described on the website of each third-party distributor.

Google My Ads Center External link
Facebook Settings and Privacy External link

4. Access analysis

We use Google Analytics to collect and analyze access logs to investigate the services of our company and the companies with which we have business partnerships and to help improve our services.

For details on how data is collected and processed by Google Analytics, please click here.

5. Disclosure and provision of personal information

We will not disclose or provide personal information provided by customers to any third party, and will not sell or lend your personal information to third parties for any purpose without your consent, except in the following cases:

  • When the customer has given consent
  • When requested by laws, regulations, or other relevant authorities
  • When entrusting personal information to a third party that complies with our “Privacy Policy” to the extent necessary to accomplish the purpose of use of the personal information
  • When disclosure to a third party is permitted by law

6. Access to, correction, erasure and transfer of personal information

Customers may request us to access, correct, delete, transfer, etc., personal information held by us about them. When a customer makes a request, we will respond promptly and within a reasonable scope after verifying the customer’s identity. Customers may also change their intention to receive e-mail newsletters at any time in accordance with the method separately specified by us.

7. Retention and Deletion of Personal Information

We will retain your personal information for as long as we need to use it, but when it is no longer necessary, we will promptly delete it.

8. Access analysis tools

We use “Google Analytics,” an access analysis tool provided by Google. Google Analytics collects customer traffic data by using cookies.
Although customers cannot be identified from traffic data, customers can refuse collection of traffic data by disabling cookies in their browser settings.
For more information, please see the Google Analytics Terms of Use.

9. Cookies

Cookies are a mechanism for storing a customer’s site browsing history as data on their computer.
Please note that the information contained in cookies only relates to access to our company and other sites, and does not include personal information such as name, address, email address, or telephone number.
Therefore, it is not possible to identify individual customers from the information stored in cookies.

10. Contact Information

For inquiries regarding this matter, please contact the following:
Saboten Co., Ltd.
40 Tomoe, Bessho, Miki-City, Hyogo 6730443 Japan
Email: info@saboten-miki.co.jp”

11. Changes to this Policy

We may review this policy as necessary and change it without notice due to the enactment or amendment of laws and regulations. Changes to this policy will take effect when the revised policy is posted on our website or when the revised policy is made available for viewing by other means.

Established on June 1, 2024